Before you start
- Use the iPhone or iPad that matches the UDID used for your order.
- Open your CertDrop delivery email or your private install page on that device.
- Keep Safari available for install prompts and profile/app confirmation steps.
1. Open your CertDrop install page
After delivery, open the install page from your CertDrop email. You will see install options for the prepared setup, including Feather or ESign when available for your order.
2. Tap Install Feather or Install ESign
Choose the signer app you want to use. CertDrop already prepares the certificate setup with the installer, so the normal path is tapping the install button and following iOS prompts.
3. Enable Developer Mode
Developer Mode is required. Before opening Feather or ESign for the first time, go to:
Settings > Privacy & Security > Developer Mode
Turn Developer Mode on, restart when iOS asks, then confirm after the device comes back on. Without Developer Mode, the installed signing app may not open correctly.
4. Open Feather or ESign
Once Developer Mode is enabled, open the signer app. Your CertDrop setup is already prepared for the device used in your order. You should not need to manually enter a certificate password or import certificate files for the standard bundled setup.
5. Install apps you own, develop, test, or have permission to use
Use the signer app with compatible IPA files that you own, develop, test, or have permission to install. If an app fails to install, check the troubleshooting section below before contacting support.